SHIPPING & RETURN POLICY
Shipping rates / delivery:
Denmark: Free shipping / 2 working days
Norway, Sweden, Finland: 10 EUR / 3-5 working days
Europe: 10 EUR / 4-6 days
Outside of Europe (worldwide): 20 EUR / 4-6 days
Note. Any duties and local taxes for Non-EU residents are not handled or paid by Shoe The Bear.
Kindly return the package in the same condition, as you received it in. Please enclose your receipt and a short explanation as to why you wish to return the package.
Exchange and return addresse:
Scan Global Logistics A/S
Transportcenter Alle 9-11
DK-7400 Herning
Denmark
Att.: Shoe The Bear
(Please write "WEB SHOP" on the parcel)
Please contact us in advance, if you wish to change/exchange the goods into another size, color etc. This way we can reserve the new item in our stock for you immediately.
Note. In case of returns or exchange of goods the shipping cost are held by the customer.
If you should have any burning questions regarding our shoes, or just want to chat about the latest John Denver record, please feel free to contact us.
We know practically anything about everything and will get back to you asap.
SHOE CARE
Leather shoes
Care of leather shoes is not just about making your shoes look good. It's also about preserving and adding to the life of your new lovely shoes.
Look at it as though you're protecting your investment, or what could be a future collectible. While some people are content to throw on a coat of shoe polish when their shoes start to look shabby, to really protect your leather shoes and keep them looking their best, there are four steps to follow.
• Clean
• Condition
• Polish
• Preserve or Weatherproof
Use a natural condition that is absorbed into the material of the shoe, as opposed to a synthetic conditioner that sits on top of the surface.
Suede Shoes
When it comes to cleaning suede shoes, the old adage "an ounce of prevention is worth a pound of cure" definitely applies. Treating your suede or nubuck shoes with a protective spray or finish will help to repel water and prevent stains. If that ship has already sailed, at least you'll know for future reference to protect before wearing.
In the meantime, here are some tips for cleaning suede shoes and boots after stains have already set.
Remember to first test any treatment or product on a small inconspicuous area before tackling a large stain. For heavy stains on suede shoes, use a suede cleaning block (also called a suede eraser). These products will crumble as you rub them across the surface of the footwear, and are great for removing even deeply embedded dirt.
After cleaning, the nap of your suede can be restored by using a suede brush. The bristles of suede brushes are usually made from brass, and often you can find both the cleaning block and the brush in one kit.